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 Returns

Hassle Free Returns on all full priced items.  We accept returns for refund to your original form of payment when postmarked within 14 calendar days from the date you receive your order. Return shipping cost $5.00 per order. To initiate a return visit our return center HERE.


Conditions:

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Shop BlkHearts reserves the right to refuse returns that do not meet our return requirements.

Please see the tips below for keeping your items in returnable condition:

-Please be careful of makeup or deodorant rubbing off on the garment.

-Please be careful of odors such as perfume or smoke that might damage the garment.

Damages must be reported within 3 days of receiving merchandise or cannot be returned.


Final Sale:

All items marked Final Sale may not be returned or exchanged.


Price Adjustments:

Rococo does not offer price adjustments at this time.

 

Shipping

Rococo offers free U.S. economy shipping on all full priced items – no minimum required. All economy orders are shipped via USPS.

Free U.S. economy shipping excludes: Alaska, Hawaii and territories of the United States  Guam, American Somoa, U.S. Virgin Islands.

If stock is available, economy orders will ship within 1-2 business days.

 

Local Delivery

We offer free delivery to orders within a 5 miles radius Bloomfield Township, MI. Delivery will show as an option at checkout if your address is within the delivery range.

 

Lets Chat:

Have any questions on sizing, fabric, return policy or concerns?  Email us at info@rococomi.com